Delivery Policy

  • When you submit an order online, it is stored on our secure server, however it might not processed immediately. Every day we review and process all submitted orders manually. Because of this, your order may take up to 48 hours to process.
  • Immediately after your order is processed, you will receive an email message from us, to acknowledge your order, and to notify the delivery status. If your order was unsuccessful, the email message will explain the reason why.
  • 90% of our parcels will deliver via Express Post service; which is guaranteed within the Next Business Day Networks, For more information about this service, please see the Australia Post home page. Long distant delivery usually carried by Fastway Courier and TNT RoadExpess service, delivery time might take up to 10 business days depends on destination.